Track items

No. You can only track an item if it was sent using a tracked service.

If you are sending an item, choose a tracked service at a Post Office or through Click & Post. You will receive a tracking number when you purchase the service.

If you are receiving an item, ask the sender whether they used a tracked service and, if so, ask them for the tracking number.
 

No. The Transaction Reference ID records your transaction with An Post, but it is not a tracking number and cannot be used to track an item.

A tracking number usually contains two letters, followed by nine numbers and two final letters, for example RL123456789IE.

If your item was sent using a tracked service, check Track & Trace first for the latest available information.

If you are unsure what the status means, use our Tracking Status Guide. If your tracking says delivered but you cannot find the item, check your Safe Spot, household members, neighbours and any delivery photo if available.

For an item bought from a retailer, you can also contact the sender or retailer for further information.